FAQ
Ordering & Products
Q: How long does shipping take?
A: Since every item is made-to-order just for you, please allow 7-14 business days for production and shipping. We'll send tracking info as soon as it ships!
Q: Do you ship internationally?
A: Currently we ship within the United States only.
Q: Can I cancel or change my order?
A: Contact us within 2 hours of ordering and we'll try our best! After that, production begins and changes aren't possible.
Q: What if I don't see my favorite word?
A: Email us at cory@thewordshoppe.com! We love adding new words that matter to our customers.
About Our Products
Q: What are your shirts made of?
A: Most of our apparel is a soft tri-blend of cotton, polyester, and rayon for comfort and durability.
Q: How should I care for my Word Shoppe item?
A: Machine wash cold, tumble dry low. Our shirts will actually get softer with each wash!
Q: Are your products sustainably made?
A: Yes! Print-on-demand means we only create what's ordered, eliminating waste from overproduction.
Business & Shipping
Q: Where are you located?
A: We're based in Summit County, Colorado, but your items ship from production facilities nationwide for faster delivery.
Q: Why does shipping take longer than Amazon?
A: Unlike mass-produced items, every Word Shoppe piece is printed fresh just for you. Quality and sustainability take a little extra time, but we think it's worth it!
Q: Do you offer wholesale or bulk orders?
A: For orders of 10+ items, email us at cory@thewordshoppe.com for special pricing.
Why Choose The Word Shoppe
The Family Business Difference
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Personal service: Real people answer every email
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Quality guarantee: We stand behind every word
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Values: Authentic, honest, kind, straightforward
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Sustainability: Made-to-order reduces waste
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Community: You're supporting a small Colorado family business
Our Commitment to You
We may be a small family business in the mountains, but we're committed to providing big-company quality with small-business heart. Every customer matters to us personally.